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Privacy Policy

Last updated: October 9, 2026

AutoClarity offers an informational vehicle-guidance iPhone app and a separately purchased, in-person Las Vegas pre-purchase inspection (PPI) service.

This Privacy Policy explains how we collect, use, and share information when you use AutoClarity. Version 2.0.1 is currently available on the App Store. Version 2.1.0 has not been publicly released. Cloud account and report features are not available in version 2.0.1. The cloud disclosures below apply when those features are enabled in a version you use, including prerelease testing. The separately purchased PPI service is described in section 4.

1. Information We Collect

Diagnostic answers and reports in version 2.0.1. The app processes your symptom selections and generates and saves reports on your device. Its normal diagnostic flow does not upload your full answers or report content to an AutoClarity report server. If you choose to export or share a report, the app or service you select receives that report and handles it under its own policies.

Information collected by the app and its service providers. Firebase Analytics and RevenueCat receive information used for analytics and purchase services, including:

Network services also process IP addresses and request information to deliver and secure their services. If you email app support, we receive your email address and the information you choose to include. Apple processes app payments; we do not receive your full payment card details.

Planned cloud report features (not active in version 2.0.1)

When cloud report access is enabled in a version you use, AutoClarity uses a verified App Store transaction to establish an app-specific account identifier. This does not require you to give AutoClarity your Apple account email or password. That identifier will link report access and purchase records across devices using the same App Store account and will also be used with Firebase Authentication and RevenueCat.

The cloud service stores completed report content, including diagnostic answers, results, report identifiers and dates, and vehicle details you provide, such as year, make, model, engine, mileage, and fuel type. It also stores purchase-verification records, report-credit and free-report usage, recovery status, and account-deletion requests. This supports access, recovery, purchase fulfillment, and abuse prevention. Firebase Authentication, App Check, and backend services process authentication, app/device verification, and technical request data to protect that access.

2. Analytics and Tracking

We use Firebase Analytics to understand app usage and purchases and improve the app and its purchase flow. Analytics records can be linked to a particular installation or device, even when we do not know your name. Technical information also helps providers understand the use and operation of their SDKs.

The app sends usage and purchase events to Firebase Analytics. It does not send full diagnostic answers or report content as Firebase Analytics event parameters.

The app does not request Apple's App Tracking Transparency permission. Installation and customer identifiers used by analytics and purchase services can distinguish a particular installation or customer; these records are not necessarily anonymous.

3. App Purchases and Subscriptions

In the currently available version 2.0.1, AutoClarity provides one successfully completed diagnostic report at no charge, subject to eligibility shown in the app. Additional new reports are available through an auto-renewing annual subscription. The current standard U.S. annual price for new subscriptions is $24.99; the introductory offer has been discontinued for new customers. Apple displays the applicable localized price, total charge and renewal terms before purchase. Previously granted introductory benefits remain subject to the terms of the valid purchase. An introductory price is not lifetime access or a promise of the same price at renewal.

We use RevenueCat to manage purchase validation, subscription status, and entitlements. RevenueCat processes the app-specific customer identifiers, purchase and technical information described in section 1 to provide these services and purchase analytics.

Existing subscribers, including customers who purchased an introductory or founding offer, retain access for their valid paid subscription period under the terms of their actual purchase. Apple manages renewal pricing and terms. Existing monthly subscribers continue to be validated while their subscription remains active. Legitimate legacy single-report purchasers retain the report fulfillment they already purchased; uncertain fulfillment requires review rather than another charge. AutoClarity 2.0.1 does not offer a new single-report purchase.

If one-report credits become available in a later version, purchase and fulfillment records will also be used to verify those credits and the reports they unlock. A one-report credit is a one-time payment for one additional complete report, not an auto-renewing subscription. The app and Apple's purchase screen will show the available product and applicable price before you buy. This planned option does not change rights from existing purchases.

4. Las Vegas PPI Information and Payments

When you request an in-person PPI, AutoClarity collects and uses information needed to review, quote, schedule and perform the inspection, including:

VINs are decoded using the public U.S. National Highway Traffic Safety Administration (NHTSA) vPIC service; the VIN is sent to that service for decoding. Google Routes receives the inspection address to calculate one-way driving distance and the applicable travel fee. PPI payments are processed by Stripe. AutoClarity does not receive or store your full payment-card number.

The PPI activity table does not include fields for your name, contact details, VIN, inspection address, message content or payment-card details. AutoClarity uses these limited first-party records to understand steps such as request submission, quote review, scheduling and checkout initiation.

While you complete the PPI request form, your browser stores a draft containing the fields you entered for up to seven days. A successful submission or the form's clear-draft control removes that draft. The customer portal stores its secure-link token in that browser tab's session storage so the portal can return from Stripe Checkout. These browser-stored items remain on your device rather than being sent to another service solely for storage.

5. How We Use Information

We use collected information to:

6. How Information Is Shared

We do not sell your personal information. We may share limited information with trusted third-party providers strictly for operating the app or PPI service, including:

We may also disclose information if required by law or to protect users, property, or safety.

App-provider information is available in Firebase's privacy and security information, RevenueCat's Privacy Policy, and Apple's Privacy Policy.

7. Data Retention

We retain information only as long as necessary to operate the service, resolve disputes, and comply with legal obligations.

Report history in app version 2.0.1 is stored on your device. Copies you export, share, or include in a device backup may remain separately. Removing the app or local reports does not delete analytics or purchase records already held by service providers.

Analytics retention follows the configured Google Analytics settings and provider policies. Aggregated reports may remain separately. Purchase, technical and support records have separate retention needs and provider policies. Purchase records may remain necessary to validate access, handle refunds or disputes, and meet legal obligations.

For versions with cloud app features enabled, account and report records are held to provide access and recovery until deleted through the account-deletion process. Limited fulfilled-purchase, used-free-report, and deletion-handling records may remain where necessary to prevent duplicate fulfillment, resolve disputes, or comply with law. These retained records will not contain completed report content. Provider logs and backups may have separate retention periods. There is no automatic purge schedule for cloud diagnostic records or PPI business records. Eligible deletion and redaction require operator review; fixed business-record retention periods and a standard deletion completion estimate have not yet been established. Contact support for the status and processing details of your request.

8. Data Deletion Requests

You may request deletion of data associated with your use of AutoClarity by emailing [email protected] with your app version or details that help us locate the records concerned. Do not send your Apple account password or payment card details. Upon a verified request, we will delete or de-identify the information we and our service providers (such as RevenueCat and Firebase) hold about your app usage, where deletion is technically feasible and not required to be retained by law.

Please note that app purchase and billing records held by Apple, and PPI transaction records held by Stripe, are subject to those providers' own policies; AutoClarity cannot directly delete provider records that it does not control.

When cloud account features are enabled, the app's Account & Privacy screen lets you initiate and check a deletion request for your cloud report account and reports, and cancel a pending request where the app offers that option. A received or pending request is not confirmation that deletion has finished. Unused paid credits and unresolved purchases require review before erasure so paid value is not silently discarded. The app shows request status; submitting a request does not erase records immediately. Contact support for a case-specific processing estimate, to check progress, or to discuss remaining paid value; initiating account deletion will not require an email or call.

Deleting app data or a cloud account does not cancel an Apple subscription or itself request a refund. Manage or cancel your subscription separately through Apple to stop future renewal charges. Copies you previously exported or shared may remain with their recipients.

9. Your Privacy Rights

Depending on where you live (for example, the European Union, United Kingdom, or California), you may have rights regarding your personal information, including the right to:

To exercise any of these rights, contact us at [email protected]. We will respond within the timeframe required by applicable law. You will not be discriminated against for exercising your privacy rights.

10. Data Security

We use reasonable safeguards to protect data. However, no system is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

AutoClarity is not intended for children under 13, and we do not knowingly collect data from them. If you believe a child has provided us information, contact us and we will delete it.

12. App Informational Use Disclaimer

The AutoClarity app provides informational guidance only. App outputs are generated based on user input and predefined diagnostic logic and may be incomplete, inaccurate, or not applicable to your specific vehicle. The separately purchased in-person PPI is governed by the service documents accepted in the customer portal.

13. Changes to This Policy

We may update this Privacy Policy at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the applicable AutoClarity service after an update constitutes acceptance of the updated policy.

14. Contact

For questions, contact: [email protected]