Terms of Use

Last updated: October 9, 2026

These Terms govern your use of the AutoClarity iPhone app. AutoClarity's in-person Las Vegas pre-purchase inspection (PPI) is a separate physical service governed by the exact service, scope, cancellation, privacy and consent documents shown in the customer portal and accepted before payment.

1. App Is an Informational Tool

The AutoClarity app is an informational tool designed to help users better understand potential vehicle issues. It is based on structured diagnostic logic and general automotive troubleshooting methodology.

The app is not a licensed mechanic, repair shop, or professional service. This statement describes the app and does not describe the separately purchased in-person PPI service.

2. No Guarantee of Accuracy

All outputs, reports, and recommendations are estimates based on user-provided input and app logic. Results may be incorrect, incomplete, or not applicable to your vehicle.

We make no guarantees regarding accuracy, completeness, or reliability.

3. Safety Disclaimer

You are solely responsible for all decisions related to your vehicle, including:

• Driving the vehicle
• Repairs and maintenance
• Parts replacement
• Safety decisions

If your vehicle may be unsafe, do not rely on the app. Stop using the vehicle and seek professional assistance immediately.

4. No Professional Relationship

Using the app does not create any mechanic-client, advisory, or professional relationship. A separately purchased in-person PPI is governed by the accepted PPI documents described above.

5. App Purchases and Subscriptions

In the currently available version 2.0.1, AutoClarity provides one successfully completed diagnostic report at no charge, subject to eligibility shown in the app. After that report, an active AutoClarity annual subscription unlocks additional new diagnostic reports and subscription features while the subscription remains active.

• Prices and the total charge are shown in the app and Apple's purchase screen in your local currency before you buy
• All payments are processed by Apple through the App Store
• The current standard U.S. annual price for new subscriptions is $24.99; the introductory offer has been discontinued for new customers
• Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period
• Your Apple account is charged for renewal within 24 hours prior to the end of the current period

Customers who previously purchased an introductory or founding offer retain access for their valid paid subscription period under the terms of their actual purchase. An introductory price is not lifetime access or a promise of the same price at renewal. Apple displays and manages applicable renewal pricing and terms.

Existing monthly subscribers retain subscription access while their monthly subscription remains active under its existing terms. Legitimate legacy single-report purchasers retain the report fulfillment they already purchased; uncertain fulfillment requires review rather than another charge. AutoClarity 2.0.1 does not offer a new single-report purchase.

Planned later-version purchases: a later version may offer a consumable credit for one additional complete diagnostic report alongside an annual subscription with unlimited reports while active. A one-report credit is a one-time purchase and does not renew automatically. New one-report credits and cloud report access are not available in version 2.0.1. Availability, the applicable price, total charge and renewal terms will be shown in the app and Apple's purchase screen before you buy. This planned option does not remove rights from existing purchases or create a new monthly option.

To manage or cancel your subscription: open Settings on your iPhone, tap your name, tap Subscriptions, select AutoClarity, and tap Cancel Subscription. You can also manage subscriptions in the App Store app under your account profile.

Canceling stops renewal but does not normally end access before the current paid period expires. A refund, revocation, or expiration may end subscription access. Restore Purchases is available in AutoClarity to ask Apple and RevenueCat to recheck an existing active subscription or legitimate legacy purchase.

Refunds are handled by Apple. To request a refund, visit reportaproblem.apple.com and sign in with your Apple account.

RevenueCat may be used to manage subscription status and entitlements.

Deleting app data or requesting deletion of a future cloud report account does not cancel an Apple subscription or itself request a refund. Manage renewal through Apple. If cloud account deletion is available, unused report credits and unresolved purchases require review before erasure; a pending deletion request is not confirmation that deletion is complete. Deletion requests require operator processing; contact support for a case-specific estimate. No fixed completion deadline is promised by these Terms. See the Privacy Policy for data handling and deletion requests, or email [email protected] for purchase support.

6. Las Vegas Pre-Purchase Inspection Service

Checking PPI pricing or submitting a request is free and does not confirm an appointment. Eligible requests can continue through self-service vehicle classification, itemized pricing and available appointments. Vehicle, location, scope, seller-access or scheduling exceptions require personal review before payment. The customer selects an eligible appointment, accepts the required quote-bound documents, and pays the exact approved total through Stripe Checkout. A selected time is held temporarily; the booking is confirmed only after verified successful payment.

The approved quote, included services, limitations, cancellation and refund terms shown in the customer portal control that inspection. The customer can review the full amount and every quote line before accepting the documents or opening Stripe Checkout.

7. App Limitation of Liability

To the fullest extent permitted by law, AutoClarity and its owner shall not be liable for:

• Vehicle damage or repair costs
• Incorrect diagnoses or missed issues
• Financial losses
• Downtime or lost work
• Personal injury or safety incidents
• Any indirect or consequential damages

Use of the app is entirely at your own risk. The separately purchased PPI is subject to its accepted PPI Service Agreement and Scope and Limitations document.

8. App Disclaimer of Warranties

The app is provided "as is" and "as available" without warranties of any kind.

9. App User Responsibilities

You agree to:

• Provide accurate input
• Use the app responsibly
• Not rely on it for safety-critical decisions
• Not misuse, reverse engineer, or interfere with the app

10. Governing Law

These Terms are governed by the laws of the State of Nevada, United States, without regard to its conflict-of-law principles. Nothing in these Terms limits any consumer rights you may have under the laws of your place of residence.

11. Changes to Terms

We may update these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use constitutes acceptance.

12. Contact

For questions: [email protected]